Privacy Policy Statement

Company name:
   Avanti Computer Services
UK goverment Information commissioner's Office registration number:
  Z8121492
(more info at:
http://www.ico.gov.uk/esdwebpages/search.asp )
Telephone:
   01923 821 848
E-mail:
  
Address:
   6 Canning House
Australia Road
London
W12 7QU


This privacy policy sets out how Avanti Computer Services uses and protects any information that you give Avanti Computer Services when you use this website.

Avanti Computer Services is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.


Avanti Computer Services may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 05/08/2018.

Avanti Computer Services’s data storage & processing is regulated by the EU General Data Protection Regulation (GDPR), further information can be found at:
https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data-protection/2018-reform-eu-data-protection-rules_en

We may collect the following information:

  • Name and location
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Information you give us regarding computer support issues
What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • So we can assist you directly with your I.T. support issue
  • So in conjunction with book-keepers and accountants we employ, we can prepare our tax submissions to the UK goverment. - For this reason your contacts details may be kept on file to prove where monetary income originated
  • If we ask for the help of another technician with your computer problem, we may give them your computer login details so they can login to your computer & help with the problem. They may store to these login details, but will delete/dispose of the details after completion of the computer assistance.
We will not use your information to:
  • Contact you about generic products we think you may want to know about / buy
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

By re-configuring your web-browser you can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at  
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.


You may request details of personal information which we hold about you under the EU General Data Protection Regulation (GDPR). A small fee will be payable. If you would like a copy of the information held on you please write to Avanti Computer Services, 6 Canning House, Australia Road, London, W12 7QU.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.